Last Updated: 24 May 2018

Icon & Co (Wales) Ltd (“Icon & Co”, “We”, “Us”, “Our”) recognise the importance of privacy.  Icon & Co will manage your personal information collected through this website based on Icon & Co’s belief of respect for the individual and in accordance with this Privacy Policy. BY USING THE WEBSITE IN ANY WAY, INCLUDING NAMELY BROWSING & PURCHASING YOU AGREE TO THE ICON & CO PRIVACY POLICY (“Privacy Policy”). If you do not agree with this Privacy Policy, please do not provide personal information and please do not use the Website.

1. Information We Collect

We collect personal information about you to provide the services you request, to improve the user’s interaction with Icon & Co, and to communicate with you about shipping information & services. We try to limit the collected information to support the intended purpose of collection.

1.1. Personal Information

We collect personal information from you in a variety of ways when you interact with Icon & Co through the Website. Some examples are when you:

  • Make an online purchase from us;
  • Request customer service or contact us; or
  • Otherwise submit personal information to Icon & Co.

Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include transaction information such as product name and price, contact information, your name and/or company name, address, phone number, email address and shipping information.

ICON & CO DOES NOT RECEIVE, SEE OR STORE ANY CUSTOMER CREDIT CARD OR BANK ACCOUNT DATA, all transactions are administered through Barclaycard ePDQ payment gateway which keeps to the Payment Card Industry Data Security Standard (PCI DSS).

When you ask us to provide services for the benefit of a third party, you shall be legally authorised by said third party to disclose his/her personal information to Icon & Co. This authorisation shall cover personal information including but not limited to the name, address, phone number, email address and shipping information of the third party. You agree that you must bear all risks associated with the use of any third party’s personal information communicated by you and that under no circumstances will Icon & Co be liable in any way for any personal information or for any loss or damage of any kind incurred as a result of the use of any personal information.  Icon & Co is merely acting as a passive channel for the use of the personal information and is not undertaking any obligation or liability relating to any third party’s personal information communicated by you and/or your company.

1.2 Usage Information

We receive and store certain types of information about your use of the Website when you use the Website. Our purpose is to allow the Website to work correctly, to allow us to provide our services, to evaluate use of the Website. Some examples include:

  • We may collect technical information such as your IP address, the address of a referring website or application, the type of web browser or mobile device you use, your operating system, your Internet Service Provider and the path you take through the Website;
  • When you purchase items, we collect information about the transaction, such as product details and the date of the purchase/return.

2. Cookies

We use cookies to enhance and simplify your visit; namely, in order to offer easier surfing on the Website, to make login easier, for internal security purposes, system administration to tailor advertisements to your preferences and the like. Cookies are small data files stored on the hard disk of the users’ computer. In addition to cookies which send information to us, we also use cookies which collect information and send it to third parties. An example of this is Google Analytics. Some of our cookies may collect and store your personal information, such as your name or email address. By using this Website, you agree to the placement of cookies on your computer and to Icon & Co’s access to cookies in accordance with the terms herein. If you do not wish to accept cookies from the Website please either disable cookies or refrain from using the Website.

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Website and you may not be able to access or use some or all areas and functionalities of the Website.

3. How We Use Your Information

Icon & Co uses your personal information and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, loss and fraud prevention, public safety and legal functions. Some examples include:

  • To fulfill your requests for products and services and communicate with you about said requests;
  • To send you notifications concerning shipment information;
  • To provide customer service;
  • To help us improve and customise the Website; and
  • To protect the security or integrity of the Website and our business.

To accomplish these purposes, we may combine personal and usage information we collect. We may transfer or disclose your personal and usage information, for these purposes, within Icon & Co.

4. Analytics Services

We may engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services about the performance of those advertisements. These entities may use cookies, web beacons and other technologies to collect information about your use of our Website and other websites, such as your IP address, web browser, pages viewed, time spent on pages, date and time of each visitor request, referring site, browser type, language preference, links clicked and conversion information. The information may be used by us and others to, among other things, analyse and track data, determine the popularity of certain content, deliver content targeted to your interests on our Website and other websites and better understand your online activity.

5. How We Disclose Your Information Outside Icon & Co

ICON & CO DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO ANY THIRD PARTIES WHATSOEVER.

We only disclose your personal information with your prior consent or as provided in this Privacy Policy. We may disclose to third parties, certain non-personal usage information regarding the Website. However, in such cases, your usage information is aggregated with the usage data of others and does not identify you individually. Icon & Co will normally send data to third parties through secure encrypted channels (HTTPS).

5.1. Service Providers and Vendors

We may disclose or otherwise make available personal information to service providers and vendors for the purpose of managing, providing and improving Icon & Co services, such as shipping companies.

5.2. Legal Requirements and Protection of Our Company and Others

We may access, preserve and disclose your information in other special circumstances, namely (a) to enforce the Terms of Use; (b) to respond to claims that any content violates the rights of third parties; (c) to protect the safety, property, or other rights of Icon & Co, Icon & Co customers, associates, or any other person; or (d) where otherwise required by law. Examples include protecting the health or safety of customers, or addressing crimes committed on the Website. Icon & Co may provide your personal information in response to a search warrant, subpoena or other legally valid inquiry or order, or as otherwise required by applicable law.

6. Your Choices

We want to communicate with you in the ways that you want to hear from us. We do not send marketing communications to any person, customer or otherwise. If you don’t wish to receive delivery notifications from us, please contact us.

7. How to Access, Update and Remove Your Information

Icon & Co takes reasonable steps to keep your personal information accurate and complete. You can access, update and/or remove your personal information, including contact information, by sending us an email.  If your Information has been communicated to Icon & Co by a third party, and you wish to remove said information, you may send us an email.

8. How We Secure Your Information

Securing your information is important to Icon & Co. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Website, we cannot and do not guarantee the security of any information you transmit on or through the Website, and you do so at your own risk.

9. Privacy of Children Online

We are committed to protecting children’s online privacy. In order to protect the privacy of children, Icon & Co does not knowingly collect personal information from children under the age of 18 without prior parental consent. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

10. LIMITATION OF LIABILITY

EXCEPT WHERE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL ICON & CO BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF ICON & CO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF ICON & CO’S USE OF THE PERSONAL INFORMATION OF ANY THIRD PARTY PROVIDED BY YOU AND/OR YOUR COMPANY. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, some of the foregoing limitations may not apply.

Our Website may contain links to other websites. A link to a third party’s website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

12. Changes to this Privacy Policy

Icon & Co may change the Privacy Policy from time to time. We will inform you by posting the revised Privacy Policy on the Website. Please check our Privacy Policy periodically for changes. We will post the date the Privacy Policy was last updated at the top of the Privacy Policy. The changes will go into effect on the “Last Updated” date shown in the revised Privacy Policy. By continuing to use the Website, you consent to the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us.